Frequently Asked Questions

Here you can find answers to the most common questions about shipping, sizing, and sustainability. Your concern isn't listed? Just write to us at info@kindnessiscool.de 💌

What size do I need?

A size chart is always available on the product page to help you find the right size.

How long will my order take?

Your order will be printed specifically for you immediately upon receipt and will be ready for shipping in a few days. Delivery time is usually 3-6 business days within Germany and 5-10 business days within the EU.

Where will it be shipped to?

We ship EU-wide from Germany with DHL.

Are the products environmentally friendly?

Products are printed only after an order is received (prevents overproduction), and are climate-neutral, using renewable energies with environmentally friendly inks. The printing company is located in Germany and ensures fair wages and safe working conditions. Shipping is plastic-free.